> ## Documentation Index
> Fetch the complete documentation index at: https://koreai-agent-management-platform-dev.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Message Prompt Node

Use this node to send automated messages to customers via voice or chat.

## Configure the Node

### General Settings

In **General Settings**, configure the following:

<img src="https://mintcdn.com/koreai-agent-management-platform-dev/2Aca4H5N38T_4Wl3/ai-for-service/flows/node-types/images/general-settings-message-prompt.png?fit=max&auto=format&n=2Aca4H5N38T_4Wl3&q=85&s=b36703fd31842db6eb6a703f0923e407" alt="General Settings" width="415" height="477" data-path="ai-for-service/flows/node-types/images/general-settings-message-prompt.png" />

1. **Custom Name**: Enter a name to identify the node.
2. **Your Message to User**: Select a message type under **Choose your message type**:

   * **Text to Speech**: Type or select a message to convert to speech. Click **+ Create New** to add a new prompt, or **+ Add Another** to define multiple messages (one is randomly selected at runtime).

     <img src="https://mintcdn.com/koreai-agent-management-platform-dev/FzEsvq9GFu-6C_OU/ai-for-service/flows/node-types/images/text-to-speech-message-prompt.png?fit=max&auto=format&n=FzEsvq9GFu-6C_OU&q=85&s=94df2304e9afa3289fda20dc3a00358a" alt="Text to Speech" width="372" height="430" data-path="ai-for-service/flows/node-types/images/text-to-speech-message-prompt.png" />

   * **Audio File**: Type a message or click **+ Upload New** to upload an .mp3 or .wav file.

     <img src="https://mintcdn.com/koreai-agent-management-platform-dev/eMXZsDjaZD-yQp01/ai-for-service/flows/node-types/images/audio-file-message-prompt.png?fit=max&auto=format&n=eMXZsDjaZD-yQp01&q=85&s=2fd0cfe96807cb65b79ecf3fc44c09d9" alt="Audio File" width="363" height="426" data-path="ai-for-service/flows/node-types/images/audio-file-message-prompt.png" />

   * **Link**: Click **+ Create New** to add message text and an audio file URL (.mp3 or .wav). Click **+ Add Another** for additional URLs.

     <img src="https://mintcdn.com/koreai-agent-management-platform-dev/2Aca4H5N38T_4Wl3/ai-for-service/flows/node-types/images/link-message-prompt.png?fit=max&auto=format&n=2Aca4H5N38T_4Wl3&q=85&s=a4e7538f5fb7b50f6218a96cc58483d3" alt="Link" width="370" height="468" data-path="ai-for-service/flows/node-types/images/link-message-prompt.png" />

   * **Go to node**: Select the node for error handling. You can create a new node or select an existing one.

### Pass Data from Experience Flow to Dialog in a Child Bot

You can use a script to read data from an experience flow and pass it to a dialog in a child bot. The script node sets a variable from the current user session and stores it using `userSessionUtils`. [Learn more](/ai-for-service/flows/node-types/utils#pass-data-from-experience-flow-to-dialog-in-a-child-bot).


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