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The Agent Management Platform is available on US Cloud at <Prod Link>. To request access for customers, partners, or prospects, Contact Sales.

Outbound IP Addresses

If your systems use IP allowlisting, add the following addresses to permit Platform traffic. SaaS instance: https://amp.kore.ai/
  • 34.a.b.c
  • 44.a.b.c
  • 54.a.b.c

Log In to the Platform

Sign in at https://amp.kore.ai/ using one of these methods:
  • Google or Microsoft/SSO
  • Email and password
After authentication, you’re redirected to your last active workspace or the default workspace.
Signing in with Google using an email that matches an existing email/password account automatically links both. You can use either method going forward.

User Roles

RoleDescription
Workspace AdminAssigned Account Admin by default. Can create and manage projects.
Workspace MemberAny invited user. Can also create new projects.

Platform Navigation

The interface has two levels, each with its own navigation structure.
LevelNavigation
WorkspaceTop bar with workspace switcher, projects list, notifications, and support menu. No sidebar. Access workspace-wide settings and team administration.
ProjectLeft sidebar for project navigation. Top bar shows contextual breadcrumbs for the active project.

Profile and Workspace Access

Click your avatar and name in the bottom-left corner to access the following options:
OptionDescription
Switch WorkspaceMove to a different workspace—each has isolated data, separate access control, and independent billing.
Invite Team MembersAdd users to your current workspace.
View ProfileAccess and update your profile settings.
Log OutEnd your session and return to the login screen.

Switch Workspace

If you belong to multiple workspaces, switch context to view a different client or team’s projects. Switch workspace
  1. Click your avatar in the bottom-left corner.
  2. Select Switch Workspace, then select the workspace.

Related Resources
  • Manage Account Users — Invite and manage users in your workspace.
  • Role Management — View and manage roles and permissions.